VoltDelta was founded in 1980 to deliver computer-generated directory assistance systems and voice enhancement features to the Telco market globally. With a reputation of delivering a reliable and innovative service, the company has dominated this market for decades with customers in over 40 countries.
In 2008, VoltDelta leveraged its extensive agent enabling and voice recognition technology for enterprises. Soon after, the company introduced DeltaACD, a hosted solution that enables distributed contact centers and home agents with centralized management and web-based agent desktops. Also introduced was the inbound and outbound IVR solution called Delta Dialog. It includes patent-pending CrystalWAVE speech recognition technology which delivers superior accuracy with reduced tuning requirements. VoltDelta enterprise solutions earned several awards including a
In 2014, VoltDelta was acquired by NewNet Communication Technologies, a Skyview Capital company. VoltDelta is currently operated as a wholly-owned subsidiary of NewNet.
Contact VoltDelta to learn more about voice recognition technology or any of our award-winning On Demand Solutions or schedule a live online demo today!