How We Help

Health Care

Every health care organization must provide resources for their subscribers to answer a wide range of questions, or send reminders for appointments and prescription refills. Being able to answer calls on a 7×24 hour basis is expected from a diverse customer base, many of whom may not feel comfortable with web-based assistance.

Self -Service Solutions
Inbound voice self service, outbound calling audio notification along with integrated SMS and email messaging within a unified hosted or managed service platform distinguish VoltDelta’s solutions for the healthcare market. Multi-channel contact alternatives enable health care providers to respond with speed and efficiency as well as proactively reach out with automated outbound telephone calling and SMS messaging. Application examples include:

Telecare Solutions
VoltDelta provides a complete solution approach for telecare providers offering a wide range of device protocol support, integrated CRM database, centralized call recording and control center functionality. Remote healthcare is delivered as a managed service to simplify platform implementation and onsite requirements. Calls and alerts are delivered direct to the platform and agents are connected across the network using VoIP for call delivery to the dedicated agent softphone.  Benefits include:

Contact VoltDelta to learn more about our outbound calling solutions for the health care industry or schedule a live online demo today!

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