How We Help

Reducing Contact Center Costs

Customer retention and the need to create loyalty building initiatives are topics for every customer care organization. However, the need to reduce costs is often considered an equally important corporate directive.

VoltDelta’s virtual contact center and voice self service IVR solutions help to address these seemingly divergent customer care requirements. The DeltaACD hosted infrastructure offers the flexibility to optimally distribute agents anywhere in a pay-by-use model where no capital expense is needed. The infrastructure reduces costs by providing a complete contact center on demand solution with a multi-channel web-based agent desktop environment.

VoltDelta’s DeltaACD Contact OnDemand solution has robust features that provide several advantages:

Learn more about how our on demand solutions can reduce your contact center costs or schedule a live online demo today!

Contact Us

Want to Learn More?