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VoltDelta Products & Services

Data Sheets & Brochures

DeltaACD
Virtual contact center solution that allows enterprises to deploy contact centers and home agents without boundaries.

Delta Dialog
Voice Self Service/IVR cloud-based solution provides a remarkably accurate foundation for highly interactive automated dialogs.

Solutions Overview Brochure
Exceptional contact center on demand & voice self-service customer care.

VoltDelta Cloud Contact Center Multichannel CRM Integration
Enhance customer care by integrating multichannel contact within popular CRM systems.

VoltDelta Entourage
On demand support services and solutions.

Contact Center Integration with the Oracle Service Cloud 
Multichannel agent media bar that supports voice, email, chat, and social media.

Cloud Contact Center SmartStation Agent Desktop

DeltaACD’s multichannel agent desktop. It also integrates with Microsoft Dynamics CRM.

Solutions by Industry

Contact Center Outsourcer
Deliver a competitive advantage cost effectively with distributed agents.

Directory Services
VoltDelta offers end-to-end solutions including building a contact center from scratch, replacing an existing platform or expanding into new business areas.

Emergency
Solutions that answer the call for help.

Financial Services
Support multi-channel customer care with call spike reliability and infrastructure plus labor efficiencies.

Government & Transportation
Provide efficient and cost effective deployment of innovative eparking solutions, N11 services, and automated constituent telephony services.

Healthcare
Support patients and subscribers with proactive outreach voice recognition applications and effective automated and agent response.

Prepaid Cards
Respond to balance inquiries, deposits and other actions via multiple communication channels with on demand efficiency.

Telecare (UK)
Learn more about the telecare control center solution

Telecommunications
Reduce churn, encourage subscriber loyalty and upsell products and services.

Telematics
Provide hosted agent or self-service enabled communications for concierge and roadside assistance services.

Utilities
Respond to your subscriber’s inbound calls and messages as well as reach out with alerts and notifications.

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