- Origination & Termination: Full 2-way SMS text messaging stands ready to meet any business challenge. Informative text messages from your customers’ handsets to an application (such as service opt-in or requests) and messages from an application to your customers’ devices (such as alerts, coupons, information and responses) support creative and proactive customer contact.
- Protocol Coverage: XML RPC, WCTP, SIP, SMTP, SNPP, HTTP, TAP, and DTMF support enable integrated messaging to best match requirements. TDM and VOIP support access to wireless and SIP-based soft phones.
- Global Presence: Established connections to 500+ carriers worldwide delivers SMS messaging to over 150 countries.
- Open API: IVR and speech recognition applications hosted on the DeltaACD platform can take advantage of SMS messaging via an open API and standards such as XML and MMA. Once linked, a remotely located speech recognition solution can trigger an SMS message.
Contact VoltDelta to learn more about our voice self-service and customer support solutions or schedule a live online demo today!